Terms of service

Overview

Welcome to Handmade With Love Co. By accessing our website or placing an order, you agree to these Terms of Service and our Privacy Policy [ https://www.handmadewithloveco.shop/]. Our store is powered by Shopify, but all purchases are made directly from Handmade With Love Co.

By using this website, you confirm that you are at least the age of majority in your place of residence and that the information you provide is accurate and complete.

1. Products

We sell both physical and digital products. We do our best to display product descriptions, images, colors, and details as accurately as possible, but actual appearance may vary depending on your screen or device settings.

We reserve the right to update, limit, or discontinue products at any time without notice.

2. Orders

When you place an order, you are making an offer to purchase a product. We reserve the right to accept, refuse, cancel, or limit any order at our discretion.

Orders are confirmed only after payment has been successfully processed. Please review your order carefully before submitting it, as cancellations may not be possible once the order has been accepted.

We also reserve the right to correct any errors in product descriptions, pricing, or availability and to cancel orders affected by such errors.

3. Prices and Payment

All prices are shown at checkout and may change without notice. Unless otherwise stated, prices do not include shipping, customs duties, VAT, import taxes, or other applicable fees.

Buyers are responsible for providing accurate billing, shipping, and payment information and for paying all applicable charges.

4. Shipping and Delivery

Physical products will be shipped to the address provided at checkout. Buyers are responsible for entering the correct shipping address.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, incorrect addresses, or circumstances beyond our control.

Buyers are responsible for any customs duties, import taxes, VAT, or additional fees that may apply in their country.

5. Digital Products

Digital products are delivered electronically. Due to the nature of digital goods, all digital sales are final.

Digital downloads cannot be returned, exchanged, or canceled after purchase or download. Refunds for digital products are only considered if there is a proven technical issue with the file that cannot be resolved.

6. Returns and Exchanges

Returns or exchanges for physical products are accepted only according to our Refund Policy [LINK].

Items must be returned in their original condition. Buyers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Custom or personalized orders may not be eligible for return or cancellation once work has started or the item has been made.

7. Damaged or Incorrect Items

If your physical item arrives damaged or incorrect, please contact us as soon as possible at handmadewithlovecoinc@proton.me and include photos of the item and packaging so we can help resolve the issue.

8. Buyer Responsibility

Please read each product description carefully before purchasing, including size, color, materials, file format, and compatibility where applicable.

By placing an order, you confirm that you have reviewed the product details and that the product is suitable for your needs.

9. Intellectual Property

All designs, images, files, text, logos, and products on this website are the property of Handmade With Love Co and are protected by copyright and intellectual property laws.

Purchase does not transfer copyright ownership. Digital files may not be resold, shared, copied, distributed, uploaded, or claimed as your own.

10. Privacy

Your use of our store is also governed by our Privacy Policy [LINK]. Because our store is hosted by Shopify, some personal information may also be processed by Shopify in accordance with Shopify’s Privacy Policy.

11. Shopify

Handmade With Love Co is powered by Shopify, which enables us to provide our services to you. However, all sales and purchases made through this store are made directly with Handmade With Love Co.

Shopify is not responsible for any aspect of any sale between you and Handmade With Love Co, including any injury, damage, or loss related to purchased products or services.

12. Limitation of Liability

To the fullest extent permitted by law, Handmade With Love Co is not liable for indirect, incidental, or consequential damages arising from your use of this website, our services, or our products.

All services and products are provided “as is” and “as available,” except where otherwise required by law.

13. Changes to These Terms

We may update these Terms of Service at any time by posting a revised version on this website. Your continued use of the website after any changes are posted means you accept those changes.